This article has been reviewed according to Science X's editorial process and policies. Editors have highlighted the following attributes while ensuring the content's credibility: Artificial intelligence and big-data capacity might help logistics companies withstand supply-chain disruptions by making them more agile and resilient, according to research in the International Journal of Business Performance and Supply Chain Modelling. The results are based on an analysis of responses from almost 300 logistics professionals in Indonesia.
The researchers surveyed employees of logistics service providers and analyzed their responses using partial least squares structural equation modeling. This statistical technique can be used to test relationships among multiple factors. The findings indicate that digital capabilities help companies detect disruptions, improve forecasting and decision-making, optimize routing and respond more rapidly to changing conditions.
Supply chains face persistent uncertainty from geopolitical tensions, natural disasters, trade restrictions and labor disputes, regulatory changes, and energy insecurity. This study suggests that technology alone is insufficient to help companies cope because its value depends on organizations being able to turn information and automated analysis into faster adaptation and resource reconfiguration. The research is grounded in dynamic capabilities theory, which says that organizations need to continually identify changes, exploit opportunities and rearrange resources as circumstances change.
The survey captures one point in time and focuses on Indonesia but may well be applicable to other regions. The researchers suggest that longitudinal and cross-country studies are now needed to determine whether this is true. Darjat Sudrajat et al, Investigating the impact of AI and big data capabilities on supply chain performance: the mediating role of agility and resilience, International Journal of Business Performance and Supply Chain Modelling (2026).
DOI: 10.1504/ijbpscm.2026.156049 MA in English, copy editor since 2021 with experience in higher education and health content. Dedicated to trustworthy science news. Full profile → Master's in physics with research experience.
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