I recently got engaged and my ring was too big and the stone was loose. When we went to get it resized, the jeweler charged us $80, which I think is ridiculous because the stone was loose. I was going to get my wedding bands from this same jeweler because I like that they are a local Chicago jeweler, but now we are thinking of getting our wedding bands from Quince.
It’s a third of the price, and the customer service at the local jewelry store wasn’t even good. However, I am slightly anxious about purchasing something so big through Quince. Is there insurance for it, like there is for my actual ring?
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Write to_****_Dollar Signs_****_, MarketWatch’s new advice column, at_****[email protected]_**. I understand your hesitation: Buying a wedding ring online, without trying it on or seeing it in person, feels like a scam waiting to happen. Don’t do anything that makes you uncomfortable, but I’d say Quince is a totally legitimate, safe place to purchase a wedding band.
For the uninitiated, Quince is a high-end, direct-to-consumer brand which makes duplicates of pricey, popular apparel and accessories. (To be totally transparent, I’ll disclose that I bought a winter coat from Quince last year which was meant to be a duplicate of the Aritzia Super Puff. It is fantastic.) Quince offers free standard shipping on all items, and you must sign to receive the package if it cost more than $100. While it doesn’t offer insurance, all jewelry does come with a warranty that covers “imperfections that are the result of defects in the manufacturing process.” (You can read more about the details of the warranty here.) Like I said, don’t do anything that makes you uneasy.
But, I do believe that buying wedding bands and engagement rings online is an extension of Americans’ growing preference to shop digitally instead of at brick-and-mortar stores: 28.4% of consumers prefer to do most or all of their shopping online, according to data from Capital One. It might not be the norm yet, but why not be an early adopter? Getting married is expensive.
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