The iPhone Duo, one of Apple’s biggest new products in years, is drawing a growing number of complaints from customers who say the foldable display cracked after just hours or days of use. In these cases, customers reported hearing a crunching sound when unfolding the phone, followed by a large crack forming along the center crease. Some users also experienced a white patch or other display malfunction on the right side of the screen.
Reports of the problem first surfaced on Reddit and other social media sites. Bloomberg News has since independently verified the issue with more than half a dozen customers, who provided photos showing damage to their devices or evidence of their support conversations with Apple.
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